Airline Customer Service Supervisor In Newark Airport Featured

Airline Customer Service Supervisor In Airport job at Hallmark Aviation Services in Newark NJ

Description, duties, responsibilities

Hallmark Aviation is seeking a professional Airline Supervisor for a Prestigious airline. The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT: Newark NJ (EWR)

Required Skills

REQUIREMENTS AND SKILLS NEEDED:

Excellent LEADERSHIP abilities

Excellent ORGANIZATIONAL skills

Excellent focus on Customer and Client satisfaction

Excellent Critical Thinking Ability and Analytical Skills

Minimum 18 Months Airline operational Experience preferred

Minimum of Very Good rating on most recent evaluation

Able to work under pressure of meeting extreme deadlines

Able to communicate effectively both verbally and in writing

Able to solve daily problems and make quick decisions within the operation

(DBC delays cancellations etc.)

Thorough knowledge of Airport Operations

(arrivals departures ticket counter)

Good Knowledge of Airline Reservations

Must be flexible and able to promote positive attitudes from subordinates

Computer Software (Word and Excel) typing and ticketing experience

Occasional lifting of up to 70 lbs.

Basic Requirements

At least 18yrs old with a High School Diploma or G.E.D.

English proficient other languages may be required

Basic Math Skills: Adding Subtracting Division and Multiplying

Able to stand bend squat reach grasp and pick up items; occasional lifting up to 70lbs

Reading and comprehension of reference materials instructions policies and procedures

CONDITIONS OF EMPLOYMENT WILL BE DISCUSSED DURING THE INTERVIEW PROCESS

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Hallmark Aviation Services Company Overview

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