Customer Service Representative Reno tahoe Airport Featured
- Location
- Reno, Nevada
- Wage
- Hourly
- Job ID
- 30556605177
- Posted
- 2024-7-3
Customer Service Representative tahoe Airport job at Enterprise Mobility in Reno NV
Description, duties, responsibilities
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of thetop places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Service Representative Sr. The Customer Service Representative Sr will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CSR Sr will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up in a large home city branch or airport location.
Opening available at the following branch location:
- 2555 Aviation Blvd Reno NV 89502
This is a full time position that pays $20 / hour
We offer:
- Paid time off
- Employee discount
- Retirement savings plan including 401k with matching profit sharing
- Health Insurance
- Life Insurance
- Dental Insurance
- Vision Insurance
- Training and development
Schedules:.
- 10a-6:30p Thursday-Monday
- 10a-6:30p Friday-Tuesday
- 3:30p-12a Friday-Tuesday
- 3:30p-12a Saturday-Wednesday
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Take incoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Manage outgoing calls for callback management A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions vehicle features and other services
- May sell optional protection products upgrades fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- High school diploma or GED equivalent required
- Must have a current and valid drivers license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
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Enterprise Mobility Company Overview
The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.
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