Passenger Service Agent Featured
- Location
- East Elmhurst, New York
- Wage
- Hourly
- Job ID
- 30618923722
- Posted
- 2024-7-3
Passenger Service Agent job at PrimeFlight Aviation Services in East Elmhurst NY
Description, duties, responsibilities
INTRODUCTION
Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-pacedteam-oriented environment we want to speak to you!
Perks of the job:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
Part-time benefits could vary
WHY WORK FOR PRIMEFLIGHT?
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world we offer opportunities for career progression
- Enjoy a competitive pay scale
ABOUT US
- We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
Job Description
Our Passenger Service Agent plays a vital role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers assisting with inquiries and offering support with check-in and boarding processes. Passenger Service Agents must ensure compliance with airline policies security regulations and safety procedures while also addressing passenger concerns and providing solutions. Additionally you will collaborate with various airport departments to facilitate a seamless passenger experience contribute to maintaining a positive airport environment and uphold high standards of customer service excellence.
WHAT ITS LIKE TO WORK AS A PASSENGER SERVICE AGENT
- You like working as a team toward a common goal
- Enjoy working with internal and external customers worldwide
- Greet and assist passengers at the airport with check-in boarding and general inquiries
- Provide accurate information on flight schedules gate assignments and airport services
- Handle passenger check-in and baggage processing efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Resolve customer issues and complaints in a professional and timely manner
- Offer assistance to passengers with special needs including unaccompanied minors and travelers with disabilities
- Make announcements and keep passengers informed about flight changes and boarding times
- You have a great attention to detail
- Willing to go that extra mile
- You enjoy working with a team or individually to accomplish your tasks
- Like to build long term relationships with your customers
- Physical activity may include:
- Stand and walk for extended periods of time
- Ability to lift 70 pounds or more
- Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
- Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
Qualifications
- Minimum age of 18 years old
- Ability to read write speak and understand the English language to include documents
- 1 year of customer service experience
- Comfortable working with computers mobile devices and tablets
- Ability to pass a drug screen
- Eligibility to acquire needed credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal- as applicable)
Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm respect for their team and the highest regard for safety!
PrimeFlight Aviation Services Inc. is proudto be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
Related Jobs
International Operations Agent Glenwood Landing NY
Flight Attendant Charter Service White Plains Ny West Harrison NY
part Time Airport Agent Customer Service Rochester NY
part Time Airport Agent Customer Service Rochester NY
Airport Sales Associate Cashier stock replenishment customer Service Albany NY
Airline Customer Services Agent Alb Albany NY
Airport Retail sales Associate Stock Replenishment Customer Service Albany NY
PrimeFlight Aviation Services Company Overview
The following jobs have been promoted on the Aviation Ad Network and are to be considered - current, newsworthy aviation employment information (FYI). No guarantee is made as to the accuracy, completeness or timeliness of any information, projections or opinions in announcements obtained through the promoted jobs. The information contained in this announcement is compiled for the convenience of site visitors and is accepted by the site visitor on the condition that errors or omissions are not the responsibility of Avjobs and shall not be made the basis for any claim, demand or cause of action. Please visit this companys web site for additional details and information. Please reference Avjobs when applying.
- Website
- www.avjobs.com/companies
- Job Feed
- View
- News Feed
- View
