Flight Coordinator Wonderful Aviation Featured

Flight Coordinator Wonderful Aviation job at The Wonderful Company in Bakersfield CA

Description, duties, responsibilities

Company Description

With approximately 100000 planted acres in Californias San Joaquin Valley Wonderful Orchards is the worlds largest grower of almonds pistachios and pomegranates. Wonderful Orchards is a part of The Wonderful Company a privately held $5 billion globalcompany dedicated to harvesting health and happiness around the world through its iconic consumer brands which include Wonderful Pistachios Wonderful Halos POM Wonderful FIJI Water Teleflora and JUSTIN Wine.

Job Description

Position Summary:

Wonderful Orchards is seeking a Flight Coordinator for its Aviation Department in our Bakersfield CA location. This position serves as a central point of contact for interactions between aircraft clients/owners/clients staff and Wonderful Aviation flight crews and maintenance personnel. The position is responsible for scheduling aircraft activity and trips. This position reports directly to the Director of Flight Coordination.

Rotating Shift Work: Morning Day and Evening Shift. Also 1-2 weekends a month on call from home.

Responsibilities include but are not limited to the following:

• Scheduling company aircraft for C-Suite executives employees and guests delivering a high caliber of professionalism and customer service adhering to protocols as they relate to special requests.
• Communicate with and supply flight itineraries to 3rd party lift (charter) as appropriate.
• Monitor duty time limitations for flight crews to ensure compliance with applicable Wonderful Aviation Standards and General Operations Manual (GOM).
• Assist with verification and data entry process of charter billing accurate flight logs.
• Support the aviation department with other ancillary office tasks as assigned.
• Coordinating with PIC as appropriate trip routing tech stops crew augmentation and international handling (when required).
• Coordinate aircraft movement in concert with the PIC to ensure that all airspace and airport restrictions are complied with and to ensure that all aircraft support services are available and notified.
• Maintain strict confidentiality in all cases involving client aircraft operations and when dealing with sensitive or security issues.
• Answering high volume of phone calls as it pertains to departmental needs.
• Sending crew briefings to charter companies as needed.
• Daily operations of base radio assisting all inquiries and issues.
• Adhering and addressing all needs for approval in processes of scheduling.
• Build out Future Boarding for executive level passengers as directed.
• Maintain company car loan out and ground transportation locally.
• Maintain FBO and passenger database as needed within scheduling software.
• Ability to learn aircraft scheduling and aircraft trip planning including some knowledge of FAA regulations various airport statistics and the resources available for trip planning vendors available for aircraft and trip support and weather monitoring.
• Assists with execution of (Yearly Monthly Daily) goal expectations of scheduling department.
• Perform/comply with departmental processes that focus on safety and provide added efficiency as they relate to aviation operations.

• 3-5 years of customer service experience
• High School Diploma or GED required; Some College Preferred.
• Knowledge of Microsoft Windows and Office Software
• Able to learn aviation terms procedures and policies within Wonderful Aviation.
• Ability to interact effectively as a team member with Wonderful Aviation flight crews.
• Extremely skilled and knowledgeable of customer service techniques
• Skill in organizing and performing detail-oriented and timely duties and functions.
• Ability to work and remain calm in a fast paced environment
• Possess excellent analytical critical thinking skills.
• Possess some technical skill as related to computers and flight planning software.
• Possess excellent communication and customer service skills.
• Administrative and/or Dispatching experience preferred.
• Pay Range: $20/hr. - $25/hr. and may include a discretionary bonus. Final compensation will be dependent upon skills and experience.

• We nourish naturally - We believe that what you put into your body matters. The most nutritiousand best-tastingfoods are those from nature.
• We play to win - Our employees set ambitious goals and meet challenges with unified purpose and unmatched energy.
• We act differently - With courage and fearlessness we are relentless in our quest to inspire healthier. food and beverage choices. As a privately held organization we have the freedom and the power to make quick and effective decisions.

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